Episode #220: Getting the Best from your VA

Feb 09, 2023

It takes a village to build a successful brand. No matter how ambitious, determined, and hardworking you are, you need a skilled team in order to grow and scale your business to its fullest potential.

Get ready to meet one of my amazing right-hand women!

Camilla Brown has been a valued and valuable member of my team for the past 5 years. She started out as a virtual assistant and has since worked in many different capacities in my business. Her role has grown tremendously from her initial five hours a month — she is now running a team of her own and is responsible for their onboarding and their training.

It’s not an exaggeration to say that she has touched every part of my business… and that I couldn’t do it all without her. I am the face of my brand, but Camilla is the heart.

Camilla has experience helping to grow not only my business, but others as well. In this episode, she and I sit down to discuss the keys to building and training a strong team, our favourite project management tools, how to get the most out of your meetings, and why mompreneurs are so prone to overextending themselves!

In‌ ‌this‌ ‌episode,‌ ‌you’ll discover:‌ ‌

How to know when you’re ready to hire your first virtual assistant (and what you should have them do)
Our proven process for finding fantastic talent in a pinch — and what to do when you find a perfect fit for the wrong role
How to supercharge your job descriptions and application process in order to get aligned candidates

Timestamps:

00:34 Intro

01:34 Meet Camilla

03:40 Hiring your first VA (Lianne’s tips)

06:25 Hiring your first VA (Camilla’s tips)

09:25 Asking for help & thinking outside the box

14:15 Finding partnership

16:01 How to find great talent

20:00 Job descriptions & application process

24:25 Aim high & be patient

26:49 Imperfectly perfect matches

28:03 Onboarding & SOPs